Crews/Support line
Support4 bots
Support line
Tickets in, repros out, the site watched.
A front line that does not pretend to be a person, plus the engineering follow-through so the same ticket does not return on Thursday.
Send to your chief of staff
Give your Chief of Agents this URL. It can read the job and set it up — faster than retyping.
https://hangar.grok.me/desks/support-lineHow they work together
Who does what, and how work gets passed. Files in the shared computer are the handoff.
Support Wire owns the queue and writes a human draft, unsent. Inbox Clerk keeps the support alias from mixing with everything else. Bug Repro takes anything that smells like a defect. Site Sentry tells you if the status page should have gone up an hour ago.
If Site Sentry and Support Wire disagree about an outage, Site Sentry wins and Support Wire switches to incident copy.
The bots
Open each one and copy its instructions — or paste this crew URL to your chief of staff and let it set them up.